Essential Cyber Security All tiers
Managed EDR / antivirus, email & DNS filtering, patch management, and 24/7 security monitoring.
Service catalog
Everything you need from an IT partner, under one roof.
Everything below is delivered to businesses across Boise and the Treasure Valley. Services marked included come bundled in your monthly package, while à la carte work is quoted per engagement. Move up a tier and more of these shift from hourly to always-on. Take a look at the full pricing comparison to see exactly what lands where.
01 · Cybersecurity & Compliance
Security that's on, not optional.
Essential protection is included in every tier. Deeper governance, assessments, and compliance work scale up as you do.
Security & Compliance Administration
MFA enforcement, Conditional Access, endpoint security policy, identity governance & access reviews.
Security Assessments & Advanced Services
Security assessments, vulnerability remediation, secure infrastructure design, and advanced threat services.
Compliance Support: HIPAA · PCI · SOC 2 · ISO
Compliance-focused IT administration, controls mapping, audit support & documentation.
02 · AI Consultation & Audits
Find out where AI already lives in your business.
Every audit here ends with a written report you keep, in plain language, whether or not we do the work that follows. Scoped and agreed up front, so you know what you're getting before we start.
AI Readiness Assessment Start here
A scoped review of where AI is already in use, what data it's touching, and what's safe to adopt next. You get a written report with a prioritized list of what to do first.
Shadow AI Discovery
We find the unapproved tools your team is already pasting company data into, then sort them: keep, replace, or shut off. No blame, just a clear picture.
AI Usage Policy & Governance
A written policy short enough that people will actually read it, backed by the identity and Conditional Access controls that make it stick.
Microsoft 365 Copilot Readiness
Licensing, permission cleanup, and SharePoint hygiene before rollout, so Copilot doesn't start surfacing files people were never supposed to see.
Buy vs. Build Evaluation
An honest cost comparison between off-the-shelf tools and something scoped to your workflow. Sometimes the answer is a $30 subscription, and we'll say so.
AI Integration & Automation
Once you know what's worth building, our developer builds it: scripted automation, data analytics, reporting, and integrations into the systems you already run.
03 · Systems & Server Administration
Infrastructure that stays patched, monitored, and reliable.
Automated Sys Admin
RMM monitoring, automated patching & maintenance, and proactive alerting.
Manual Systems Administration
Hands-on server / system changes, configuration, and routine administration.
Server & Infrastructure Management
Windows Server, DNS/DHCP, file & print services, deployment & lifecycle, monitoring, performance tuning, and DR planning.
04 · Microsoft 365 & Identity
Your productivity stack and identity, properly governed.
Microsoft 365 Administration & Support
Tenant admin, Exchange Online, SharePoint, Teams, licensing optimization, and user on/offboarding.
Identity & Access Management
Entra ID (Azure AD) & Active Directory administration, hybrid identity, Group Policy, and access governance.
05 · Endpoint & End-User Support
The support your people actually feel.
Help Desk Support
Day-to-day help for your people. Break/fix coverage at Unlimited, fully managed at Unlimited+. (End-user help desk at Base and Maintenance.)
Endpoint Management
Intune device management, endpoint deployment & config, application deployment, Windows desktop admin, and device lifecycle.
Executive / VIP Support
Priority white-glove support for executives and key users.
Recurring, Scheduled On-Site Days
Pre-scheduled recurring on-site engineering days.
06 · Networking & Connectivity
Connectivity built for security and scale.
Network Administration & Support
Routing & switching, VLANs, firewall administration, remote access, and performance & connectivity troubleshooting.
Network Design & Architecture
Network design, Zero Trust / ZTNA, and VPN & remote access design. Large builds scoped separately.
07 · Strategy, Projects & Consulting
Technology that moves the business forward.
IT Strategy & vCIO Advisory
Technology roadmap, IT budgeting guidance, and strategic planning.
IT Infrastructure Assessments
Environment & technical assessments, documentation, and process improvement.
Project Leadership & Technical Consulting
Project planning, solution design & architecture, vendor coordination, and change management.
IT Projects
Scoped implementation work, with an included project allowance at Unlimited+.
Business Process Analysis
Workflow review and optimization recommendations.
Custom Automation & Application Development
Scripted automation and custom application development.
AI, Automation & Analytics
AI integration, data analytics, and reporting solutions. The assessment work that comes first lives in AI Consultation & Audits.
Vertical Application Software Customizations
Configuration & customization of industry-specific line-of-business applications.
Project-based · quoted per engagement
Bigger moves, scoped separately.
Bigger infrastructure projects and migrations sit outside the monthly packages. We plan them, price them, and deliver them per engagement, so you always know what you're signing up for.
Azure Infrastructure Services
Azure VM deployment & management, Azure networking, site-to-site & point-to-site VPN, hybrid cloud architecture, Azure identity integration, and storage & infrastructure management.
Virtualization Services
VMware & Hyper-V administration, virtual machine deployment, host / infrastructure migrations, resource optimization, and business continuity & DR.
Migrations & Modernization
Microsoft 365, tenant-to-tenant, SharePoint, and Exchange / email migrations; cloud adoption, infrastructure modernization, technology refresh, and network upgrade projects.
Cloud Migration & Hybrid Architecture
Cloud migration planning & execution, hybrid cloud design, and infrastructure modernization initiatives.
Disaster Recovery & Business Continuity
DR/BC strategy, design and implementation, backup architecture, and failover testing.
Not sure what you need?
Start with an assessment. We'll map your environment and recommend the right mix of package and project work.
Book a consultation